Privacy Policy

Micles Privacy Policy

At Micles Limited, we are committed to protecting and respecting your privacy. This Privacy Policy applies to information we collect through our websites, mobile applications and connected products and services, in our stores and through our customer service channels. This Privacy Policy together with our terms of use set out the basis on which any personal data we collect from you, or that you provide to us will be processed by us. Please read this privacy policy carefully, your use of the site indicates that you have read and accepted our privacy practices, as outlined in this Privacy Policy.

Information we collect from you

We will collect and process the following data about you:

  1. a) Information you actively provide through our services

This is the information about you that you give us by filling in forms on our site or by corresponding with us by phone, email or otherwise. It includes information you provide when you register to use our site, place an order on our site, write a review, participate on discussion boards or social media functions on our site, promotion or survey and when you report a problem with our site. Examples of the personal information we collect include name, address, phone number, email address, personal preferences, payment card number, purchase and ordering information, sizing information, photographs.

  1. b) Information your devices provide automatically such as Location, Navigational and Device Information.

When you access our services; you may provide information about your location. In addition, your computer, phone or other device provides navigational information such as the browser type and version, service- provider identification, IP address, the site from which you came, and the site or online service to which you navigate. You also provide information about the computer or mobile device used to access our services, such as the hardware model, operating system and version identification numbers assigned to your mobile device and website and app usage behavior.

Cookies

Our website uses cookies to distinguish you from other users of our website. Cookies are small data files that are stored by your browser on your device. Cookies allows us to associate your online navigational information or purchases and interactions (both online and offline), with any personal information you provide. We will associate this information to deliver products and services to you, to improve our site, to market our products and services and through a variety of media like email, mobile advertising and direct mail.

Purposes of Information collection:

  • Process your online orders
  • Open an online account at your request
  • Personalize your online experience with content and offers
  • Provide customer service whether its responding to a request of following up on an order
  • Market our products and services that may be of interest to you
  • Provide you or permit selected third parties to provide you with information about goods or services we feel may interest you.

 

 

Access to your details

Your personal data is available and accessible only by those who need the data to accomplish the intended processing purpose. The information is collected on our behalf by Google Analytics. ONLY our web team that deal with the third party also have access to this data.

Storage of your personal data/ security measures

Micles Limited uses commercially reasonable measures to keep your personal data private and safe. We take appropriate physical, electronic and administrative steps to maintain the security of personal data we collect. We use tools that are designed to protect our Services. They include web application firewall, account authentication, account fraud protection, encryption for information sent over the internet, location pins provided by the customer to assist in delivery of our items . Despite our best efforts the transmission of data over the Internet cannot be guaranteed to be 100% secure and as such we cannot guarantee that such information will not be intercepted by third parties.

Minors

Micles Limited does not knowingly collect any personal data directly from individuals under the age of thirteen (13). If we discover that any such information is in our possession, we will delete it.

Changes to this Policy

Micles Limited may amend this Privacy Policy from time to time. If we change our Privacy Policy we will post the updated Privacy Policy on this page with an updated date and where appropriate, you will be notified by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

 

Contact us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected]

Last updated January 2020 ¬© Micles Limited All Rights Reserved